Frequently asked questions
Have questions about the Service? We’ve got you covered!
Planning Poker (also known as Scrum Poker) is a collaborative Agile estimation technique. Team members estimate user stories using cards (e.g., Fibonacci) and discuss differences to reach consensus on story points.
GoAgile is an online Planning Poker tool for Agile teams. It supports real-time estimation sessions, AI-assisted suggestions, Jira integration, CSV import/export, and secure access for distributed teams.
Create a game, import Jira issues or add stories, invite your team, and vote privately. When everyone selects a card, reveal results at once, discuss outliers, revote if needed, and sync story points back to Jira.
Yes. The Basic plan is free and includes unlimited players, up to 3 games per day, 10 reveals per game, and 10 issues voted per game. It’s a perfect way to try online Planning Poker.
You can start a new game in a few steps. For saving sessions, Jira sync, and PRO features, sign-in is recommended.
Yes. GoAgile has a deep Jira integration: import issues directly, estimate with story points, and push results back to Jira in one click. CSV import/export is also supported.
Use Fibonacci, Modified Fibonacci, T-Shirt sizes, or a custom deck. You can switch decks per game to match your team’s Agile estimation workflow.
Absolutely. GoAgile is built for remote and hybrid teams with real-time collaboration, timers, facilitator controls, and mobile-friendly design.
GoAgile’s AI can draft or refine user story descriptions and acceptance criteria, highlight potential risks or unknowns, and suggest estimation talking points to speed up productive discussions.
Yes. The interface is simple, and built-in tips explain Planning Poker, story points, and best practices so beginners and experienced Scrum teams can be productive quickly.
There is no hard limit on participants. For efficient discussions we recommend up to 8 people per session.
Yes. In Game Settings you can assign facilitators and choose who can manage issues, reveals, revotes, and deck settings.
PRO unlocks unlimited games and reveals, voting history, advanced AI features, permanent game URLs, enhanced security options, priority support, and full Jira sync.
Basic includes unlimited players, 3 games/day, 10 reveals and 10 issues voted per game, custom settings, Jira integration, CSV import/export, and core AI features.
Click “Start new game,” pick a deck, invite participants, import or add stories, and start voting. Reveal, discuss, revote if needed, and save or sync results.
Yes. Teams using Scrum, SAFe®, or Kanban can run Planning Poker sessions, estimate epics or stories, and export estimates to their backlog tools.
Yes. Export results via CSV or sync story points directly to Jira. You can also keep a voting history in PRO for audits and retrospectives.
We use secure authentication, encrypted transport, and regular security reviews. Payments are handled by Stripe; GoAgile never stores card details.
Stripe accepts major credit and debit cards. Billing is handled securely by Stripe.
You can cancel anytime. You will not be charged for the next billing cycle, and PRO access continues until the end of the current period.
We provide support via email at [email protected] and through the contact form. PRO users receive priority support.